braad Posted July 18, 2014 Share Posted July 18, 2014 Ughhh.. During the renewal process, Why does the club want to know if we have twitter or Instagram? thats optional though isn't it? I'm pretty sure it is.. My guess is so they can get our WSW pictures when we upload them.. As much as I would like to share my pictures.. I don't trust the club potentially surrendering our details to FFA/Hatomoto.. yeah optional. i don't have either so just skipped them Link to comment
KGee Posted July 18, 2014 Share Posted July 18, 2014 2315 It's just not the same if Victory isn't doing it... Neverbloom and Prydzopolis 2 Link to comment
Convertedfan Posted July 18, 2014 Share Posted July 18, 2014 newest supporter member right here looking forward to catching my first game. Neverbloom, echidna, Edinburgh and 8 others 11 Link to comment
montywoodpeg Posted July 18, 2014 Share Posted July 18, 2014 Thanks guys. My membership numbers seem to have been screwed up. What the portal says is not the number on my membership card. I leave that for the WSW membership team to investigate. Just in case, you're not mistaking the numbers perhaps? When I renewed there were some other numbers being used, I had a 'New Renewal Notice Number' (5 digits) and an 'Authorisation Code' (the number of your renewal, like a numerical invoice number). After I logged in to my account, before renewing, in the top left there is a grey box that says: Hello, [NAME] You are currently in Account [MEMBER NUMBER] edit my profile Link to comment
Bay48er Posted July 18, 2014 Share Posted July 18, 2014 Sounds like I'm not the only one that good old Ticketmaster #$*&(%^$# up membership numbers with. It's all the FFA's fault Prydzopolis 1 Link to comment
Deuce Posted July 18, 2014 Share Posted July 18, 2014 Sounds like I'm not the only one that good old Ticketmaster #$*&(%^$# up membership numbers with. It's all the FFA's fault I still can't even renew the membership of my partner! Prydzopolis 1 Link to comment
wswnick Posted July 18, 2014 Share Posted July 18, 2014 Sounds like I'm not the only one that good old Ticketmaster #$*&(%^$# up membership numbers with. It's all the FFA's fault I still can't even renew the membership of my partner! You'll have to contact them. Mine only sorted out after the reset my account. Prydzopolis and Burztur 2 Link to comment
koji Posted July 18, 2014 Share Posted July 18, 2014 all changes will be processed in order of payment received I'm still getting the No invoices exist for your account error. Ready to murder someone, wasted 2 hours calling/emailing/twittering/facebooking support all just to get ignored. My crew wants to change seating, and maddeningly the only help I have got from the club was an infuriating email from the club saying "please renew your seats first before requesting changes". On facebook they are answering everyone else's enquiries and skipping over my question *edit: used "literally" incorrectly, in a fit of anger* mack 1 Link to comment
Burztur Posted July 18, 2014 Share Posted July 18, 2014 There is 1 month to sort these issues out. Try again on Monday if things are still buggy. WhoDoWeSingFor, Tranquilo, tess65 and 1 other 4 Link to comment
montywoodpeg Posted July 18, 2014 Share Posted July 18, 2014 all changes will be processed in order of payment received I'm still getting the No invoices exist for your account error. Ready to murder someone, wasted 2 hours calling/emailing/twittering/facebooking support all just to get ignored. My crew wants to change seating, and maddeningly the only help I have got from the club was an infuriating email from the club saying "please renew your seats first before requesting changes". On facebook they are answering everyone else's enquiries and skipping over my question *edit: used "literally" incorrectly, in a fit of anger* I'd say take note of any conversation or email (especially if that's what your quoting above) and use that when you are able to speak to someone in order to hopefully get pushed forward in the queue. Prydzopolis 1 Link to comment
Deuce Posted July 18, 2014 Share Posted July 18, 2014 Sounds like I'm not the only one that good old Ticketmaster #$*&(%^$# up membership numbers with. It's all the FFA's fault I still can't even renew the membership of my partner! You'll have to contact them. Mine only sorted out after the reset my account. Try to contact them. Link to comment
koji Posted July 18, 2014 Share Posted July 18, 2014 @montywoodpeg - The seat allocation process is so opaque I'm nervous assuming they will be happy/able to fix it without hearing it first from an official channel. But its a sensible suggestion Prydzopolis 1 Link to comment
Flytox Posted July 18, 2014 Share Posted July 18, 2014 2315 It's just not the same if Victory isn't doing it... Victory types the numbers with such style. Prydzopolis 1 Link to comment
davinci1 Posted July 18, 2014 Share Posted July 18, 2014 Does anyone know how to change their status from an adult to a concession as I still hold a student card ? Cheers Prydzopolis 1 Link to comment
Victory Posted July 18, 2014 Share Posted July 18, 2014 2315 It's just not the same if Victory isn't doing it... 'ello. Burztur and Neverbloom 2 Link to comment
POUMista Posted July 18, 2014 Share Posted July 18, 2014 Well... *that* process took 25 minutes longer than it oughto to have. Anyway ... season 3 starts today! 102megan, Burztur, petewestie and 2 others 5 Link to comment
Wanderer74 Posted July 18, 2014 Share Posted July 18, 2014 I am someone looking too buy a supporter membership with two other friends. I am just looking to ask things that will help me at the end of the season if we make it to the finals. When I look at the membership sheet that you can print. You can put members in the same sheet as additional members. If I do it separately what would change. For example if the details were to be his, and then I was one of the additional members, would my name be on the membership card. As well as this, if our names were to be on the same sheet, would this mean we could get six tickets together. But more importantly, if our names were not on the same sheet could we still get tickets together. Would this work by putting our pax numbers and our name on the same request for tickets. Link to comment
mack Posted July 18, 2014 Author Share Posted July 18, 2014 *edit: used "literally" incorrectly, in a fit of anger* I like you. koji, DontCallMeJacko and Wanderer74 3 Link to comment
koji Posted July 18, 2014 Share Posted July 18, 2014 (edited) From the club on facebook: "Western Sydney Wanderers FC Hi Sean as long as you have sent membership@wswanderersfc.com.au an email explaining the situation you won't be pushed to the back of the 'upgrade/change' queue." Now to go enjoy my weekend!! Edited July 18, 2014 by koji Link to comment
wswnick Posted July 18, 2014 Share Posted July 18, 2014 Easter egg Go to http://www.wanderland.com.au and press up,up,down,down,left,right,left,right,b,a Then press any other keys and enjoy the show DontCallMeJacko, 102megan, montywoodpeg and 3 others 6 Link to comment
Neverbloom Posted July 18, 2014 Share Posted July 18, 2014 (edited) Easter egg Go to http://www.wanderland.com.au and press up,up,down,down,left,right,left,right,b,a Then press any other keys and enjoy the show what the hell? its no wonder why they call us the unicorns Edited July 18, 2014 by UncleGoat wswnick and Prydzopolis 2 Link to comment
mack Posted July 18, 2014 Author Share Posted July 18, 2014 Konami Code on WSW site? Bones, Neverbloom and wswnick 3 Link to comment
wswnick Posted July 18, 2014 Share Posted July 18, 2014 Konami Code on WSW site? For someone called Daniel apparently. Link to comment
dmixtaaa Posted July 18, 2014 Share Posted July 18, 2014 3 renewals done in 3 minutes. Couldn't be any easier. Who are you f*&king...LOL...took me 40 minutes. stavup, DontCallMeJacko and Prydzopolis 3 Link to comment
FlyerOne Posted July 18, 2014 Share Posted July 18, 2014 Props to Ben at Membership, (also Brad) doing their best, working hard to get the job done with a dodgy system. The family and I are all membership renewed, and cross the Onkaparinga's we can upgrade to ticketed come late August. Now to find slack arse members who rarely attended to dissuade from renewing their tickets. Prydzopolis, DontCallMeJacko and Neverbloom 3 Link to comment
stavup Posted July 18, 2014 Share Posted July 18, 2014 (edited) 3 renewals done in 3 minutes. Couldn't be any easier. Who are you f*&king...LOL...took me 40 minutes. One membership done out of 13 so F@CKED up is this system....Why cant this be straight forward...Are they trying to put people off...I know there is a month for us to do this but WSW have had a shitload of time to consider the issues...get your **** together.. Edited July 18, 2014 by stavup Prydzopolis 1 Link to comment
Wanderer74 Posted July 18, 2014 Share Posted July 18, 2014 (edited) When it says send us an email on chat. Did you guys send them an email. If you did what was the email. Or will they email me Edited July 18, 2014 by Wanderer74 Link to comment
braad Posted July 18, 2014 Share Posted July 18, 2014 When it says send us an email on chat. Did you guys send them an email. If you did what was the email. Or will they email me yeah i did that. contacted them by each method. i have so far got 2 emails from natalie lol poor girl! Link to comment
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