Jump to content
mack

Wanderers 2014/15 Membership Renewal Launches Friday 18th

Recommended Posts

1283 members so far have renewed

Share this post


Link to post
Share on other sites
Join WestSydneyFootball.Com and participate by registering an account.

i read the upgrade form it seems to be only be for staying with the same members but i thought an upgrade was to go to a different section

 

so i am not sure what i am meant to do

Edited by UncleGoat

Share this post


Link to post
Share on other sites

Is anyone still not getting the option to renew? I could do mine by my fiance still does not have the option under her login?

Share this post


Link to post
Share on other sites

Is anyone still not getting the option to renew? I could do mine by my fiance still does not have the option under her login?

 

Yup same boat. My wife renewed, but mine still doesn't let me.

Share this post


Link to post
Share on other sites

 

Is anyone still not getting the option to renew? I could do mine by my fiance still does not have the option under her login?

 

Yup same boat. My wife renewed, but mine still doesn't let me.

 

 

Oh that sucks. At least I'm in and the missus is out! Yours is way worse! But thanks for the info.

Share this post


Link to post
Share on other sites

i dont want to renew because i dont want to be restricted to white and black but i feel i am wasting time, i wish i knew what i was doing and was less confused

Share this post


Link to post
Share on other sites

Counter is working.   1283

 

Oops.  Didn't see it already posted.

 

Good news is worth hearing twice anyway.  :)

Edited by Flytox

Share this post


Link to post
Share on other sites

i dont want to renew because i dont want to be restricted to white and black but i feel i am wasting time, i wish i knew what i was doing and was less confused

Okay Goat.

 

First step - renew your White and Black membership.

 

Then once that's renewed, go to the online Seating Request page http://wanderers.memberhq.com.au/seating-request and fill in your information.

 

And fingers crossed, you should be good to go. :)

Share this post


Link to post
Share on other sites

**** it. I renewed the same tickets. Now I'll just put in an upgrade application and hope for the best. In any case, I can't f**king wait for the season to begin!!

Share this post


Link to post
Share on other sites

In typical unorganized fashion this process is F@#cked..I have 5 memberships to renew..got an email with password for 2 of them?..One was a student concession, however the renewal comes up as adult price and yopu cant alter that aspect...Emailed WSW and waiting..For bloody once I wish it all could be simple..why, why why...

Share this post


Link to post
Share on other sites

Hmm, that's interesting

 

When I look at the Seating Upgrades thing and play around with "Seating Section", apparently 'Red & Black' is only bays 53, 54, 58 and 59.

 

 

What happened to bays 55 through to 57?

 

 

 

Anyway still waiting for money to come into my account so... will renew soon.

Share this post


Link to post
Share on other sites

i dont want to renew because i dont want to be restricted to white and black but i feel i am wasting time, i wish i knew what i was doing and was less confused

Renew and fill in a seat change request to where you want to go mate.

Share this post


Link to post
Share on other sites

In typical unorganized fashion this process is F@#cked..I have 5 memberships to renew..got an email with password for 2 of them?..One was a student concession, however the renewal comes up as adult price and yopu cant alter that aspect...Emailed WSW and waiting..For bloody once I wish it all could be simple..why, why why...

 

if you're just renewing then its all good mate! you have until sunday 7th august

Share this post


Link to post
Share on other sites

For Supporters or Out of Town members looking to upgrade

 

Upgrades will depend upon the availability of seats once the renewal period is complete. You will receive an email in regards to an upgrade if you are eligable

Share this post


Link to post
Share on other sites

Hmm, that's interesting

 

When I look at the Seating Upgrades thing and play around with "Seating Section", apparently 'Red & Black' is only bays 53, 54, 58 and 59.

 

 

What happened to bays 55 through to 57?

 

 

 

Anyway still waiting for money to come into my account so... will renew soon.

Those options would all be full - whereas they know from last season (only selling memberships for 80-ish% of the RBB), that there WILL be availabilities there.

Share this post


Link to post
Share on other sites

 

i dont want to renew because i dont want to be restricted to white and black but i feel i am wasting time, i wish i knew what i was doing and was less confused

Okay Goat.

 

First step - renew your White and Black membership.

 

Then once that's renewed, go to the online Seating Request page http://wanderers.memberhq.com.au/seating-request and fill in your information.

 

And fingers crossed, you should be good to go. :)

 

 

did this. fingers crossed, as they say, "it's in the hands of the gods"

Share this post


Link to post
Share on other sites

 

i dont want to renew because i dont want to be restricted to white and black but i feel i am wasting time, i wish i knew what i was doing and was less confused

Renew and fill in a seat change request to where you want to go mate.

 

 

 

 

i dont want to renew because i dont want to be restricted to white and black but i feel i am wasting time, i wish i knew what i was doing and was less confused

Okay Goat.

 

First step - renew your White and Black membership.

 

Then once that's renewed, go to the online Seating Request page http://wanderers.memberhq.com.au/seating-request and fill in your information.

 

And fingers crossed, you should be good to go. :)

 

thank you very much both of you i have done that, i got told the form i need is not online yet but will be, at least i am renewed

Share this post


Link to post
Share on other sites

Hmm, that's interesting

 

When I look at the Seating Upgrades thing and play around with "Seating Section", apparently 'Red & Black' is only bays 53, 54, 58 and 59.

 

 

What happened to bays 55 through to 57?

 

 

 

Anyway still waiting for money to come into my account so... will renew soon.

 

Presumably those bays are filled with members so you cannot upgrade into them

Share this post


Link to post
Share on other sites

 

Why is there a concession price for every category except Supporter?

  • Because it's already cheap enough, and
  • because it's not a Ticketed Membership.

 

 

So why does Out of Towner have it?

 

So far today, I have been invoiced $290 for supporter membership, 2 adults 2 kids and a concession (non existent for supporter, but available for every other class)

Dumped off hold twice with a goodbye message.

Dropped off chat twice after chatting and nearly getting "something" sorted with my account so now I am back on the queue behind 75 others.

 

What a complete BS failure of a web site. Well done ticketmaster.

Share this post


Link to post
Share on other sites

..... I'm only given the option to renew "out of towner" and "supporter" membership (I was RBB bay 55 last year)...

 

 

That's fine WSW..... I can take a hint..... *sob*

 

 

 

Or I could wait till I get home and try there....... what evs

Share this post


Link to post
Share on other sites

Finally renewed! I had to get them to fix my account. They provided me with a new password and all worked fine after that.

Share this post


Link to post
Share on other sites

Finally got through on the contact number only to get kicked off after about 10min on hold....

Share this post


Link to post
Share on other sites

 

In typical unorganized fashion this process is F@#cked..I have 5 memberships to renew..got an email with password for 2 of them?..One was a student concession, however the renewal comes up as adult price and yopu cant alter that aspect...Emailed WSW and waiting..For bloody once I wish it all could be simple..why, why why...

 

if you're just renewing then its all good mate! you have until sunday 7th august

 

August 17 isnt it..anyway, im just impatient..but the process is anything but smooth..perhaps over time this will be sorted..I see what they are trying to do though and I suspect that next year will be better again..

Share this post


Link to post
Share on other sites

..... I'm only given the option to renew "out of towner" and "supporter" membership (I was RBB bay 55 last year)...

 

 

That's fine WSW..... I can take a hint..... *sob*

 

 

 

Or I could wait till I get home and try there....... what evs

At least you've got an email and want you around. They've forgotten about me hahaha

Share this post


Link to post
Share on other sites

Finally got through on the contact number only to get kicked off after about 10min on hold....

i was lucky i got through to someone its not a fun process for anyone though

Share this post


Link to post
Share on other sites

 

 

In typical unorganized fashion this process is F@#cked..I have 5 memberships to renew..got an email with password for 2 of them?..One was a student concession, however the renewal comes up as adult price and yopu cant alter that aspect...Emailed WSW and waiting..For bloody once I wish it all could be simple..why, why why...

 

if you're just renewing then its all good mate! you have until sunday 7th august

 

August 17 isnt it..anyway, im just impatient..but the process is anything but smooth..perhaps over time this will be sorted..I see what they are trying to do though and I suspect that next year will be better again..

 

 

sorry, yes 17th! i must have missed the key. Sunday 17th August

Share this post


Link to post
Share on other sites

 

Are the membership team available now?  I've been on hold for 20minutes... I have an issue with my account where my wifes details are appearing instead of mine. 

 

Same problem - I assume you used the same email account for both? 

 

They tried to fix it by giving me a temp password but it might take some time. I'm gonna follow up on Monday if it's not resolved.

 

 

Yeah I ended up chatting with Ben!  Poor guy.. when I was chatting to him at around 1030-11 he said he was chatting to 3 people and on the phone to 1... mad dog. bringing back the days of ICQ. What a player!

 

he fixed my issue for me. Pretty much what he did was reset MY member numbers password and attached my WORK email to it. At that time both my wifes account and my account were seperate. 

Then I logged in to my wifes account (who was on MY HOME email address) and changed the email address to HER email address. 

I then when back to MY account and changed the email address to MY HOME email address.  

 

Get me?

 

 

And how much more simpler is it now?!  I'm happy with it. Renewed it at 1330 no dramas. 

Edited by teddies

Share this post


Link to post
Share on other sites

I'm having issues too. three memberships but only one renewal option  after being told all 3   be all on the same email.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×