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  • Wanderers 2014/15 Membership Renewal Launches Friday 18th

    mack

    By mack

    The Western Sydney Wanderers will launch the 2014/15 Membership campaign on Friday the 18th of July.

     

    Update: Membership Portal has launched via wanderland.com.au

     

    The club announced the launch on Friday the 11th, including numerous changes and upgrades from last season. A link to the Wanderers news page is here. The new changes and upgrades include:

    • A loyalty initiative for renewing members that includes reduced membership costs as well as memorabilia for foundation members.
    • The introduction of a new payment option, where in addition to typical upfront payment, the new option for payment in monthly instalments over 10 months.
    • The introduction of a seat resale program to enable members who cannot attend matches to forgo their access to a match so their ticket can be on-sold, with rewards for those members who give up their seat.
    • A new online membership portal that includes the ability to forward a membership to selected people, a membership selector and online interaction with the membership team.
    • A new Junior Supporter membership package that includes various pieces of merchandise.
    • The final major development is that after a large volume of complaints about members not being able to pick-up their membership packs last season, this season they will be sent through the post.

    Prices for this season are increased over the first two seasons. Foundation members have a slight rise in non-Red & Black sections, with family memberships costs also increasing. The cost increase for a Red & Black membership is higher in comparison to the other sections of the ground. New members in all sections are higher again compared to renewal costs for foundation memberships.

    • Red Memberships increase from $312 to $320 for foundation members and $335 for new members.
    • Black Memberships increase from $240 to $250 for foundation members and $285 for new members.
    • The White as well as the White & Black memberships increase from $195 to $200 for foundation members and $215 for new members.
    • Red & Black Memberships increase from $195 to $220 for foundation members and $235 for new members.
    • Supporter & Out of Towner memberships are unchanged.

    A full size table of the pricing is available at this link.

     

    Renewal will be open for 1 month from Friday the 18th of July through to the membership renewal deadline on Sunday the 17th of August. Supporter memberships will also be on sale from Friday and supporter members will be placed onto the ticketed membership waiting list while also getting access to the usual Football Family benefits.

     

    Despite this forum being a welcome place to discuss memberships in 2014/15, specific enquiries should be directed to the club membership team through the club membership email address which is:

    • memberships@wswanderersfc.com.au

    I look forward to renewing my membership on Friday and am sure that the club will eclipse the 16,900+ members from last season.

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    102megan

    Switching focus onto another issue.. 

     

    I don't bloody want half the crap they put in the membership pack. Perhaps when we're renewing there should be an option so that we can choose what we want. It's a big waste of money when multiplied by 17k people

     

    I love the idea of it being optional - those who want it, can, and those who don't, won't!  As simple as them having a radio button when ordering the membership online - pay $10-15 more to receive a cap, keyring, stickers, etc.

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    matty

    Well done hughsey. Your time with the club has given you valuable insight, I'm glad you shared it. You've articulated my opinion far better than my lack of patience for petulance would allow.

     

    Also people keep in mind membership is very seasonal work for the club. At times like this it is bound to be understaffed with all kinds of randoms chipping in.

     

    I suggest sending a quiet email to the club to facilitate changes for next year, I'm sure the club is as frustrated as some of you and looking to change the process for next year.

    Link to comment
    jockman

    I like many others have not received my membership ( black ticketed memberships 0 out of 3 received ), thinking ahead and assuming worse case they do not arrive before next wed game against CCM. I thought I would try the "Forward My Membership"  instructions which was posted on the website  a week or so back. so at least we can still go to the game .     if you read the instructions /statement it clearly states that you can forward the e ticket to yourself and print off -  and bobs your uncle  can still attend the game !!!.

    unfortunately following the instructions to the letter I was not provided with any option to forward or print tickets  !!!

     

    interested to hear if anybody else has tried this and succeeded or not ???

     

     

    Frustrated Wanderer !!!!!!

    Link to comment
    matty

    I like many others have not received my membership ( black ticketed memberships 0 out of 3 received ), thinking ahead and assuming worse case they do not arrive before next wed game against CCM. I thought I would try the "Forward My Membership" instructions which was posted on the website a week or so back. so at least we can still go to the game . if you read the instructions /statement it clearly states that you can forward the e ticket to yourself and print off - and bobs your uncle can still attend the game !!!.

    unfortunately following the instructions to the letter I was not provided with any option to forward or print tickets !!!

     

    interested to hear if anybody else has tried this and succeeded or not ???

     

     

    Frustrated Wanderer !!!!!!

    Email /call the club man

     

    Cue "good luck, they never reply!"

    Link to comment
    stavup

     

    I like many others have not received my membership ( black ticketed memberships 0 out of 3 received ), thinking ahead and assuming worse case they do not arrive before next wed game against CCM. I thought I would try the "Forward My Membership" instructions which was posted on the website a week or so back. so at least we can still go to the game . if you read the instructions /statement it clearly states that you can forward the e ticket to yourself and print off - and bobs your uncle can still attend the game !!!.

    unfortunately following the instructions to the letter I was not provided with any option to forward or print tickets !!!

     

    interested to hear if anybody else has tried this and succeeded or not ???

     

     

    Frustrated Wanderer !!!!!!

    Email /call the club man

     

    Cue "good luck, they never reply!"

     

    I got a PM from Ben (membership team)..obviously after reading the forum..just shows how much these guys on the front line actually care about this issue..he offered to personally help where he could..Im not in any position to worry, because I have a spare anyway..but as I said to Ben people are just frustrated and there is no blame directed at these guys..

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    dmixtaaa

     

     

     

    That's fine. But don't for a minute think that it's only Wanderers HQ that has to deal with impossible deadlines and are short of staff.

     

    Frankly it's the norm. 

    My question remains why...profits over people?..Am I misguided in my perception that cash is being made but not spent..

     

     No I don't think your misguided at all however it would make good business sense to continue to do so until your in a position of turning a profit. Mr Primo and Mr Pirtek didn't get to where they are from reading How to Run a succesfull Business for Dummies books...    :hi:

    Link to comment
    Neverbloom

     

     

    I like many others have not received my membership ( black ticketed memberships 0 out of 3 received ), thinking ahead and assuming worse case they do not arrive before next wed game against CCM. I thought I would try the "Forward My Membership" instructions which was posted on the website a week or so back. so at least we can still go to the game . if you read the instructions /statement it clearly states that you can forward the e ticket to yourself and print off - and bobs your uncle can still attend the game !!!.

    unfortunately following the instructions to the letter I was not provided with any option to forward or print tickets !!!

     

    interested to hear if anybody else has tried this and succeeded or not ???

     

     

    Frustrated Wanderer !!!!!!

    Email /call the club man

     

    Cue "good luck, they never reply!"

     

    I got a PM from Ben (membership team)..obviously after reading the forum..just shows how much these guys on the front line actually care about this issue..he offered to personally help where he could..Im not in any position to worry, because I have a spare anyway..but as I said to Ben people are just frustrated and there is no blame directed at these guys..

     

    i dont blame the people who volunteer, i dont blame Ben i have nothing but respect for them, however the person who decided the membership should come from China, the membership team is not responsible and i have nothing but respect for them though

    Link to comment
    Convertedfan

    Not sure where else to ask but due to the stadium upgrades and the new seats getting put in the active area ..

    Does me being a supporter member put me on the waiting list and how much is an RBB memberhsip ?

    Link to comment


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